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complaints statistics

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Information on Complaints received against public servants
Complaints registered during year 2021-22 up to July 2021.
S. No. Category of Public Servant Number of Complaints
1. Group A or Group B officials 18
2. Chairperson/Member/Officer/Employee in any body / Board/ Corporation/ Authority/ Company/ Society/ Trust/ Autonomous Body (established by an Act of Parliament or wholly or partially financed by the Central Government or controlled by it. 12
3. Total 30

Action on complaints received against public servants
Status of action on Complaints Received during the year 2021-22 at the end of July, 2021.
S. No. Action Number
1. Closed after preliminary examination 11
2. Preliminary Inquiry ordered [Sec. 20 (1) (a)] 07
3. Status Report sought 01
4. Comments sought 01
5. Additional Information sought from the Complainants 03

Complaints pending with other agencies
Status of complaints, received during the year 2021-22, pending with various agencies at the end of July, 2021.
S. No. Agency Action Required Number
1. Central Vigilance Commission Preliminary Inquiry 02
2. Central Vigilance Commission Status Report 01
3. Central Bureau of Investigation Preliminary Inquiry 03
4. M/o Corporate Affairs Comments 01
5. Complainants Additional Information 03
  - Total 10
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Information on Complaints received against public servants
Complaints received during year 2020-21.
S. No. Category of Public Servant Number of Complaints
1. Member of Parliament 4
2. Group A or Group B officials 57
3. Chairperson/Member/Officer/Employee in any body / Board/ Corporation/ Authority/ Company/ Society/ Trust/ Autonomous Body (established by an Act of Parliament or wholly or partially financed by the Central Government or controlled by it. 44
4. Others (which are not specifically covered under the above categories). 5
5. Total 110

Action on complaints received against public servants
Status of action on Complaints Received during the year 2020-21 at the end of June, 2021.
S. No. Action Number
1. Preliminary Inquiry ordered [Sec. 20 (1) (a)] 30
2. Closed after preliminary examination 76
3. Closed after considering Preliminary Inquiry Report 8

Complaints pending with other agencies
Status of complaints, received during the year 2020-21, pending with various agencies at the end of June, 2021.
S. No. Agency Action Required Number
1. Central Vigilance Commission Preliminary Inquiry. 09
2. Preliminary Inquiry. Status Report. 01
3. Central Bureau of Investigation (Delhi Special Police Establishment) Preliminary Inquiry 03
4. DDA Action taken Report 01
5. - Total 14
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Information on Complaints received against public servants
Complaints Received during 2019-20
S. No. Category Number of Complaints
1. State Government Officials, Public sector understandings, Statutory Bodies, Judicial Institutions, and Autonomous Bodies at State Level 613
2. Central Government Officials 245
3. Public sector understandings, Statutory Bodies, Judicial Institutions, and Autonomous Bodies at Central Level 200
4. Private Persons and Organizations 135
5. State Ministers and Members of Legislative Assemblies 6
6. Union Ministers and Members of Parliament 4
7. Others 4
8. Requests/Comments/Suggestions 220
  Total 1427

ACTION ON COMPLAINTS RECEIVED AGAINST PUBLIC SERVANTS
Status of action on Complaints Received during the year 2019-20 as on 30.06.2021
S. No. Action Taken Number of Complaints
1. Beyond Jurisdiction of Lokpal of India 1219
2. Complainants advised to file on Prescribed Form 89
3. Pending for Status/Inquiry Report 02
4. Status/Inquiry reports received and are under consideration of the Lokpal of India 01
5. Closed after perusal of Status/Inquiry Reports 37
6. Closed due to other authority being seized of the matter 37
7. Directions issued to Concerned Authorities for Appropriate Action 34
8. Closed-as repeat complaints 03
  Total 1427

COMPLAINTS PENDING WITH OTHER AGENCIES
Status of complaints received during the year 2019-20, pending with various agencies as on 30.06.2021.
Agency No. of Cases for Status Report
Director General of Income Tax (Vigilance) 1
Chairman, Central Board of Indirect Taxes & Customs (CBIC) 1
Total 2
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APPEAL, REVIEW OR RECONSIDERATION OF AN ORDER OF THE LOKPAL OF INDIA
  1. There are some instances of complainants sending request for appeal, review or reconsideration of an order passed by the Lokpal of India.
  2. It is mentioned that here is no provision in the Lokpal and Lokayuktas Act, 2013 for appeal, review or reconsideration of an order passed by a Bench of the Lokpal of India.
  3. It is hereby informed to all concerned that no appeal or request for review/ reconsideration of an order will be entertained by the Lokpal of India.
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